Activation Unavailable

  • October 15, 2017 at 12:25 am #9011
    Dennis
    Participant

    Hello Guys,

    since 4.X was announced i wars hyped. Now its Finaly

    @admin
    I got an problem with the login, the login told me “Activation Unavailable” but i should get “oldGold” status for ordering VIP Lifetime in the past. My account details don’t even show me the access.

    October 15, 2017 at 1:48 am #9012
    Admin
    Keymaster

    Hi dear,,
    what ‘is the proble you can partecipate 😊

    the proble is …mmm. Maybe you have renamed a single file and not two?

    Please take a look here
    https://pastenow.ru/25FR9

    imgur

    October 15, 2017 at 9:17 am #9013
    Dennis
    Participant

    Hi,

    i checked my files and i renamed two. There must be an other problem, i think something is wrong with my account subscription

    Images
    Client

    Folder View

    October 21, 2017 at 7:49 pm #9204
    luis
    Participant

    Activation Unavailable

    October 21, 2017 at 9:58 pm #9205
    Admin
    Keymaster

    Hi luis

    A part that i seen that the activation , it’s ok, maybe you can go here and download the current version

    http://www.matrixse.net/mseupdates

    October 22, 2017 at 1:28 pm #9207
    luis
    Participant

    Hello Admin

    impossible to activate unavailable !! (4.0) version : 4.0.0.9

    October 22, 2017 at 3:06 pm #9208
    Admin
    Keymaster

    Hi luis,

    i have extended your subscription time to the end of this month , and I have already sent to you a mail so we can use teamviewer or a similar software to solve any issue.
    Why you cant log in?

    Please let us know how we can help you.

    October 22, 2017 at 3:44 pm #9209
    luis
    Participant

    re

    I envy you my id and mp or?

    I send them to this email xxxxxxx@….

    • This reply was modified 6 years, 6 months ago by luis.
    • This reply was modified 6 years, 6 months ago by Admin. Reason: privacy
    October 22, 2017 at 6:26 pm #9211
    Admin
    Keymaster

    Topic closed.

    was antivirus/firewall?

    October 22, 2017 at 6:56 pm #9212
    luis
    Participant

    thank you admin his walk

    October 23, 2017 at 12:20 pm #9220
    Carlo
    Participant

    hi,i have one problem with the activation,i rename the two file but when i try to log in the program nothing happens

    October 23, 2017 at 6:57 pm #9222
    Admin
    Keymaster

    Hi Carlo,

    Can you send a screenshoot?

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